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		<title>6log - How does that work, then?</title>
		<link>http://www.sixhills-consulting.com/blog/index.php</link>
		<description><![CDATA[Copyright 2008 Sixhills Consulting Ltd &amp; Andy Gueritz - Maintained by webmaster@sixhills-consulting.com]]></description>
		<copyright>Copyright 2010, Andy Gueritz</copyright>
		<managingEditor>Andy Gueritz</managingEditor>
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		<item>
			<title>Professor Pages and the Productivity Paradox</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry100312-233344</link>
			<description><![CDATA[
<blockquote>On a plane flying back from Boston (Mass.), eaten
second
breakfast of the day, watched a bit of "Where the
Wild Things Are", annoying, fractious kid who needs
therapy (or a sharp slap) and a bunch of needy, fractious rather dopey
creatures, disappointed, switched it off, didn&#039;t even care to see if he
was reconciled with his poor benighted mother, bored,
listening to Muse, need a coffee, some battery life in laptop, here
goes...
</blockquote>
<br>
Recently, I was working with a colleague who exclaimed "You&#039;ve got
to be
a professor to understand that page" when looking at a consulting 2x2.
  Indeed there are some great pages in the world that capture
some
key thoughts or concepts so concisely that they can be expressed just
on
one page, but need a voice-over to talk through the layers of meaning
embedded, maybe like one of those pointillist paintings or a fractal
montages that is made up of pictures that are made up of
pictures...(but perhaps not a Dali-esque or Picassoid other world
view?).<br>
<br>
This diagram below (not the one being commented on, I hasten to add),
captures the entire eco-system of outsourced application development on
both technical & commercial dimensions, ranging from the narrow
individual project up to the strategic vendor relationship level<br>
<img style="width: 492px; height: 331px;"
 alt="Holistic view of the total technical/commercial/client/vendor eco-system for application development"
 src="http://www.sixhills-consulting.com/blog/images/application_development_ecosystem.png"><br>
<br>
Very clever, of course, but it really deserves to be supported by 20
following pages to unpeel the layers and break out the key concepts,
etc., etc.<br>
<blockquote>(oohh, a quick round of orange juice...)</blockquote>
<br>
But it looks like this when you morph it Dali-style...<br>
<br>
<img style="width: 500px; height: 337px;"
 alt="Ohh, my head..." src="http://www.sixhills-consulting.com/blog/images/dali-ecosystem.png"><br>
<br>
...but that is just plain silly, of course. (but an excuse to try out
the <a href="http://www.photo-warping.com/">Virtual
Plastic Surgery Software</a>, why don&#039;t you give it a go on one
of your favourite photos, and make your self look like your favourite
film star, or the Bride of Wildenstein...)<br>
<br>
<blockquote>Battery dying....break to watch X-Men Origins:
Wolverine, just another
load of shouting and uber-angst<br>
</blockquote>
<br>
<blockquote>Down on the ground now...</blockquote>
<br>
<br>
However, there are some charts that are very easy to understand, but
they do convey a message that is counter-intuitive, and so take a while
to get your head round.<br>
<br>
This chart is a good example<br>
<br>
<img style="width: 496px; height: 394px;"
 alt="The productivity paradox, total prject cost falls with increasing daily rate (for better people)"
 src="http://www.sixhills-consulting.com/blog/images/Productivity_Paradox.png"><br>
<br>
This shows the output of a model of software development productivity
which paradoxically shows that total coding cost falls whilst the
developer daily rate increases.  This is, of course, quite
counter to the expectations of typical Aggressive Sourcing gigs which
tend to focus on bashing down the daily rates.   The Old Wives
and proverb writers of yore new about this since the principle of "Pay
peanuts and get Monkeys" is well known.<br>
<br>
<blockquote>This is what they used to say, but I do wonder if
this phrase might be considered racist in these days of off-shoring,
say maybe it should now be "Pay Peanuts, get Numpties" or something
like that...
<!-- blockquote--></blockquote>
<br>
<br>
The twist in the tail on this analysis is that in the formula P x Q,
where P is Daily Rate, and Q is the number of days needed to complete
the project, some people (yes, them) are not aware that Q is inversely
proportional to P.  This is the essence of the move to Agile
development methods, which favours people over process (amongst other
things).<br>
<br>
Finally, I also offer you the 2x2 I wrote all by myself one day after
an afternoon&#039;s presentation by one of my erstwhile colleagues, a quite
(self) important and entitled sort of chap who gave a long presentation
from which I came out reeling with "Framework overload", having
survived the discourse from the evolution of Sailing Ships
to Dell&#039;s policy build to order policy and positive cash to
cash resulting...<br>
<br>
So I drew this...<br>
<br>
<img style="width: 492px; height: 359px;" alt=""
 src="http://www.sixhills-consulting.com/blog/images/Smoke_And_Mirrors%20%28web%29.png"><br>
<br>
So there you go...<br>
]]></description>
			<category>Value, People, Enterprise</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry100312-233344</guid>
			<author>Andy Gueritz</author>
			<pubDate>Fri, 12 Mar 2010 23:33:44 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=10&amp;m=03&amp;entry=entry100312-233344</comments>
		</item>
		<item>
			<title>Aristotle and all that</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry091231-162650</link>
			<description><![CDATA[I have been away from my desk quite a lot recently cavorting around the
motorways of England, racking up the miles on my poor hard-worked
steed, but now I have a few minutes to sit down and pass on an
interesting observation....<br>
<blockquote>Just a momentary tangent before we head into the main
meat, so to speak, there is another blog post that I have been
meaning to write about Broadband Britain, Cloud Computing, the
Innovators Dilemma, passing by the new statistic that the number of of
old people in the UK now exceeds the number of young, and arriving
finally at some as yet unthought pithy comment about Silver [read,
Grey] Surfers. However, it is really just an excuse to create a
comic juxtaposition alluding to the alleged practice of North
American ethnic peoples (no longer Eskimo) to abandon their old folk on
ice floes, whereas I have observed over the long miles I have
travelled in the last few months that we British seem to abandon them
at Cherwell Valley
Services on the M40...so lets move on<br>
</blockquote>
<br>
Anyway, my recent revelation is related to this framework below plucked
from the world of transformation consulting and change management as
relayed to me some years ago by one of my erstwhile consulting chums.
 The blobs relate to managing communication with
people during significant changes on three dimensions: Rational,
Political and Emotional.<br>
<br>
<br>
<div style="text-align: center;"><img
 style="width: 352px; height: 336px;"
 src="images/rpe%20balls%20%28web%29.png" alt="RPE framework"><br>
</div>
The &#039;sweet spot&#039; is in the centre when all communications are most
compelling as they appeal to all these three.<br>
<br>
Coincidentally, whilst  trying to be a useful parent and
reviewing a Classics essay, I prodded Google about some topic to draw
back the veil of my ignorance on such topics and it popped up with Aristotle&#039;s three modes of
persuasion<br>
<ul>
  <li><big><big>&#942;&#952;&#959;&#962;</big></big>
- Ethos</li>
  <li><big><big>&#955;&#972;&#947;&#959;&#962;</big></big> -
Logos</li>
  <li><big><big>&#960;&#940;&#952;&#959;&#962;</big></big>
- Pathos</li>
</ul>
Thus, in seasonal form...<br>
<br>
<br>
<div style="text-align: center;"><img
 style="width: 448px; height: 307px;"
 src="images/aristotles%20baubles%20%28web%29.jpg"
 alt="Aristotle&#039;s modes of persuasion - seasonal style"><br>
</div>
<br>
Whilst equating Ethos to the Political dimension somewhat turns my
stomach when I think of the more venal and self-aggrandising aspects of
the political world, the three blobs of the R...P...E model are a
pretty good match for what Aristotle laid down.<br>
<br>
So there you go....<br>
<br>
]]></description>
			<category>Strategy, People, Opinion &amp; Humour</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry091231-162650</guid>
			<author>Andy Gueritz</author>
			<pubDate>Thu, 31 Dec 2009 16:26:50 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=09&amp;m=12&amp;entry=entry091231-162650</comments>
		</item>
		<item>
			<title>Beware of BS Benchmarks &amp; Krap KPIs</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry090720-210340</link>
			<description><![CDATA[ Recently our esteemed Green Knight, Sir Jonathan Porritt was attributed
with saying 
"Overweight
people are &#039;damaging the planet&#039;".  Of course it turns out
that <a
 href="http://www.jonathonporritt.com/pages/2007/10/obesity_and_climate_change_1.html">he
said something like this in about 2007</a>, in fact building on a
comment by the then
Secretary of State for Health, Alan Johnson.  But somebody
else unearthed it again for some typically
twisted reason - nothing can be more topical than mixing global warming
with a bit of "fatty slapping".<br>
<br>
The hypothesis behind the hype is that fat people use more resources
because they eat more food, but why not then include teenage boys
(unfillable, as empty fridges around the country can
testify), people with very high metabolic rate, and other some
such big eaters.  Ah, well, the logic goes that fat people
also drive
everywhere and so contribute more CO<sub>2</sub> than thin
people who, of course, walk
or cycle everywhere.   Well, maybe it applies in
towns, but
it is certainly not true in the countryside, so drawing a different
intersection in the Venn diagram I am sketching out here in
hyperspace, maybe the headline should have read "Teenage boys and
country people with very high metabolic rates are &#039;damaging
the
planet&#039;&#039;" - not quite so catchy, or right-on, eh?<br>
<br>
But, of course, there is a secondary thesis which is that obese people
can be "cured", especially if they all got out of their cars, walked
and cycled, and stopped scarfing all the pies, whence their weight
would magically drop away and they would join all the normal people in
the happy mean. <br>
<br>
 When you look at whole
populations analytically then of course you usually see some sort of
distribution
(Normal or otherwise) of whatever factor (weight, in this case) that
you might be measuring.   So the theory is that by thinning
down
the fatties, the shape of the distribution will be changed. However,
there are flies in this particular ointment, and if you look
around
you can find suggestions that <a
 href="http://www.nature.com/ijo/journal/v25/n10/full/0801715a.html">obesity
is actually a structural feature
of a/the/any human population</a>, that everybody has
got
fatter and that you need to treat the population as a whole,
not just focus on the upper tail.
<br>
<br>
All in all, an example of woolly loose
thinking gussying up
to a political agenda.<br>
<br>
BMI  is one of the weapons in the "fatty slapping"
armoury, a metric with some <a
 href="http://en.wikipedia.org/wiki/Body_mass_index#Limitations_and_shortcomings">very
well documented short-comings</a>, yet standard (mis-)guidance
would label people like Lawrence Dilaglio, Jonah Lomu & Mel
Gibson as over-weight or obese.  Whilst BMI might have some
trivial <span style="text-decoration: underline;">diagnostic</span>
uses, some lard-brained, fat-heads try to use it as a <span
 style="text-decoration: underline;">decision-making</span>
metric, <span style="font-style: italic;">vide</span>
<a
 href="http://www.telegraph.co.uk/news/uknews/2269804/Too-fat-to-donate-bone-marrow.html">&#039;Too
fat&#039; to donate bone marrow</a> - the 18-stone 5&#039;10" sports
teacher with a technical BMI of 36.1 who was ejected from the National
Bone Marrow Register.  To make a proper health assessment, you
need to have a more detailed look at structural features, like waist
size, percentage of body fat and so on, before pronouncing.<br>
<blockquote>Just pausing a moment to dissect BMI further, it has
units of
kg/m<sup>2 </sup> which
is not unlike the metric used to define paper
thickness.  
  <blockquote>Many organisations these days used 80gsm printer
paper which is more environmentally
friendly than the more sumptuous 100 paper of oldAnd even less rich
feeling than the 120gsm paper that Tier 1 consultants use to
create a table-thumping report - the dollars are in the
loudness of the
thump.  
    <blockquote>As Marshall McLuhan told us, the medium is indeed
the
message, thickness = quality, and just feel that silky china clay high
white
finish. Oooohhh... <br>
      <blockquote>Sorry, started to get rather indented there,
must coach
self, control tangents...</blockquote>
    </blockquote>
  </blockquote>
  <br>
 So a person who has a BMI of,
say, yeah, like 25, is like a piece of 25000gsm paper, no
really...equally a piece of A4 paper
might have a BMI of about 0.08...<br>
  <br>
  <div style="text-align: center;"><img
 style="width: 450px; height: 177px;"
 alt="BMI is a very poor benchmark comparator"
 src="http://www.sixhills-consulting.com/blog/images/BMI_Badness.png"></div>
</blockquote>
<br>
<br>
Thus BMI is a prime example of a benchmark ratio or KPI that is
NOT a good basis for making decisions, as it fails to
take account of significant <span
 style="font-weight: bold; text-decoration: underline;">structural</span>
factors.<br>
<br>
This parable provides an important lesson for practitioners in the
world of Information Technology Economics, where many a ratio is
measured and analysed by pundits including Gartner
et al, a classic being "IT Costs as percentage of
Revenue", one of their <span
 style="font-weight: bold; font-style: italic;"><a
 href="http://www.gartner.com/it/products/consulting/itkmd_intro.jsp">IT
Key Metrics</a>.</span><br>
<br>
It is defined quite simply as:<br><br>
<div style="text-align: center;"><img
 style="width: 178px; height: 38px;" alt=""
 src="http://www.sixhills-consulting.com/blog/images/ITRMetric.png"></div>
<div style="text-align: center;"><span
 style="font-size: 12pt; font-family: "Times New Roman","serif";"></span></div><br>
If you dig into the typical drivers of the top and bottom parts of this
formula as below, say,<br>
<br>
<table
 style="text-align: left; height: 104px; width: 450px; margin-left: 8px;"
 border="1" cellpadding="2" cellspacing="2">
  <tbody>
    <tr align="center">
      <td style="width: 522px;" colspan="2" rowspan="1"><span
 style="font-weight: bold;">MicroEconomic Drivers - Typical
Examples</span></td>
    </tr>
    <tr>
      <td style="text-align: center; width: 522px;"><span
 style="font-weight: bold;">IT Costs</span></td>
      <td style="text-align: center;"><span
 style="font-weight: bold;" width="40%">Revenue</span></td>
    </tr>
    <tr>
      <td style="width: 522px;">
      <ul>
        <li>Business configuration, e.g., Channel/Distribution
infrastructure </li>
        <li>Organisation structure (e.g., headcount)</li>
        <li>IT Governance & Policies (e.g., Group
standardisation)</li>
        <li>IS architecture and legacy (complexity)</li>
        <li>IT Service definitions and service levels</li>
        <li>Development methods & productivity</li>
        <li>Sourcing/procurement strategy & execution</li>
        <li>Supplier market diversity</li>
      </ul>
      </td>
      <td width="40%">
      <ul>
        <li>Market Structure</li>
        <li>Competitive environment</li>
        <li>Market share</li>
        <li>Product design</li>
        <li>Consumer behaviour</li>
        <li>Sales & Marketing performance</li>
        <li>Customer Service (retention)</li>
      </ul>
      </td>
    </tr>
  </tbody>
</table>
<br>
then you might surmise that it is quite possible that the Revenue
numerator has significant elements that are certainly outside the
direct control of the IT organisation, and indeed outside the control
of the
company, whereas the IT Costs are defined largely by the structure of
the
organisation, its distribution channels, and internal policies and
practices.  The top line is also,
I conjecture, more volatile than the denominator, and being mostly
outside the control of the IT so a very unfair stick to beat the IT
donkey with.  So in qualitative logical terms this metric is
certainly appears to be a very poor &#039;apples and oranges&#039; comparator.<br>
<br>
If you stretch the analysis further, you can ask the question "what
does it mean?"  Is the ratio intended to show the importance
of
IT? or IT leverage/gearing (bang for the buck)?<br>
<br>
Well, if it is some level of importance we are trying to assess, then
we should analyse the relationship between this benchmark
ratio
and true measures of business value, such as, Operating Margin.
 Looking across
a range of industries the curve looks like this:<br>
<br>
<div style="text-align: center;"><img
 style="width: 450px; height: 289px;"
 alt="IT Cost Revenue ratio does not correlate to Operating Margin, a primary measure of business vfalue"
 src="http://www.sixhills-consulting.com/blog/images/Correlation....png"><br>
</div>
<br>
OK, is is a deliberately silly chart, just to make the point that this
is clearly a wobbly relationship.<br>
If you do a linear regression analysis of the relationship between
Operating Margin% and the IT Cost/Revenue ratio
and a sibling ratio "IT Cost as a %age of Total Operating Costs"
(or "Systems Intensity" to its friends), then you get these results for R<sup>2</sup><br>
<br>
<table
 style="border-collapse: collapse; width: 427px; margin-left: 35px;"
 border="0" cellpadding="0" cellspacing="0"
 width="389">
  <col style="width: 244pt;" width="325"> <col
 style="width: 48pt;" width="64"> <tbody>
    <tr style="height: 20pt;" height="23">
      <td style="height: 20pt; width: 321px;" class="oa1"
 height="23">
      <p
 style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed; vertical-align: bottom;"><span
 style="font-size: 11pt; font-family: Calibri; color: black; font-weight: normal; font-style: normal;"></span></p>
      </td>
      <td class="oa2" style="width: 85px;">
      <p
 style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: center; direction: ltr; unicode-bidi: embed; vertical-align: bottom;"><span
 style="font-size: 11pt; font-family: Calibri; color: black; font-weight: normal; font-style: normal;">R</span><span
 style="font-size: 11pt; font-family: Calibri; color: black; font-weight: normal; font-style: normal; vertical-align: super;">2</span><span
 style="font-size: 11pt; font-family: Calibri; color: black; font-weight: normal; font-style: normal;">
      </span></p>
      </td>
    </tr>
    <tr style="height: 15pt;" height="20">
      <td class="oa3" style="height: 15pt; width: 321px;"
 height="20">
      <p
 style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed; vertical-align: bottom;"><span
 style="font-size: 11pt; font-family: Calibri; color: black; font-weight: normal; font-style: normal;">IT
Costs as %age of Revenue vs Operating Margin%</span></p>
      </td>
      <td class="oa2" style="width: 85px;">
      <p
 style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: center; direction: ltr; unicode-bidi: embed; vertical-align: bottom;"><span
 style="font-size: 11pt; font-family: Calibri; color: black; font-weight: normal; font-style: normal;">0.175</span></p>
      </td>
    </tr>
    <tr style="height: 15pt;" height="20">
      <td class="oa3" style="height: 15pt; width: 321px;"
 height="20">
      <p
 style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed; vertical-align: bottom;"><span
 style="font-size: 11pt; font-family: Calibri; color: black; font-weight: normal; font-style: normal;">IT
Costs as %age of Op. Costs vs Operating Margin%</span></p>
      </td>
      <td class="oa2" style="width: 85px;">
      <p
 style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: center; direction: ltr; unicode-bidi: embed; vertical-align: bottom;"><span
 style="font-size: 11pt; font-family: Calibri; color: black; font-weight: normal; font-style: normal;">0.330</span></p>
      </td>
    </tr>
  </tbody>
</table>
<br>
What this shows is that there is no particularly significant linear
relationship
between these two key metrics and Operating Margin, so quantitatively,
the ratios do not
really tell you anything about how IT costs/investment drive overall
business performance at all.  <br>
<br>
Even within an industry ratio comparisons are fairly meaningless.
 For example, in the
past UK Banks had an average Systems Intensity around 20%.  If
you were to calculate the Systems Intensity for Egg, the Internet bank,
at its height, you would come out with a number ranging from about 17%
to 25% depending on how you treat the IT cost component of outsourced
product processing and some other structural factors.  And I
do recall having a conversation
with one Investment Bank CIO who declared, "Yes, of course, we do spend
20% of our operating costs on IT, it&#039;s how we set the budget!"<br>
<br>
The whole averaging process loses information too.  Look at
the four distributions below, they all have the same mean
(i.e., average) but are wildly different in shape. <br>
<br>
<div style="text-align: center;"><img
 style="width: 450px; height: 272px;"
 alt="Distrubutions of very different shape can all have the same mean value"
 src="http://www.sixhills-consulting.com/blog/images/Distributions_with_same_mean.png"><br>
</div>
<br>
 Without further detail on their parameters than just the mean
value of the curves,  you cannot make a sensible comparison at
all.<br>
<br>
So all these ratios give is some rather weak macro
illumination of the differing levels of IT spending between
industries, like saying to a Bank "Did you know that, on average, Banks
spend 7.3 times more on IT than Energy companies" to which the
appropriate response is "YEAH, SO WHAT?"...<br>
<br>
...Oh, and maybe, some vague diagnostic indication that there may (or
may not) be something worth looking at with a more detailed structural
review.  So, why not just go straight there, and dig out the
real gold!<br>
<br>
And so the morals of this story, O, Best Beloved,  are that
just because you can divide two numbers, it doesn&#039;t mean that you
should, and be prepared to dig into the detail to truly
understand how cost and performance could be improved.<br>
<br>
Just so.
 ]]></description>
			<category>Technology in Business, Value, Opinion &amp; Humour</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry090720-210340</guid>
			<author>Andy Gueritz</author>
			<pubDate>Mon, 20 Jul 2009 20:03:40 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=09&amp;m=07&amp;entry=entry090720-210340</comments>
		</item>
		<item>
			<title>Just Words</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry090528-020007</link>
			<description><![CDATA[ So it has been a torrid couple of weeks for MPs outed having
been
caught with their hands in the cookie jar.   <a
 href="http://en.wikipedia.org/wiki/Schadenfreude">Schadenfreude, Epicaricacy, aighear
millteach
and their ilk</a><i> </i>are good words to
roll
around the tongue, and savour whilst we lob cabbages and rotten
tomatoes
at those in the pillory: all the more unattractive being
that their "misfortune" was brought about by their own actions and a
display of lower moral standards than  is clearly desirable in
our political representatives.<br>
<blockquote><span style="font-weight: bold;">
Auto-Epicaricacy</span>:
a term I just made up, applying some word logic, would
mean taking pleasure in your own misfortune. Definitely an unhealthy
and paradoxical mental state, but I suppose optimistic, in that every
cloud
has a silver lining...</blockquote>
<br>
I was particularly fascinated and driven to ask "how does that work,
then?"  by the declaration of one misadventurer that "Of
course I feel that my reputation is tarnished, but my integrity is
intact".<br>
<blockquote><span style="font-weight: bold;">Integrity:</span>
the unimpaired state
of anything : uprightness : honesty : purity - <span
 style="font-style: italic;">Chambers 20C </span></blockquote>
<span style="font-style: italic;"></span><br>
What logic system do you have to apply, what set of axioms must one
have, how must one deconstruct common sense to be able to make this
statement?
 For a start, you would have to look at redefining some core
words: unimpaired, anything, upright, honest, pure - take your pick.<br>
<br>
Words are a <a href="#key">key</a> <a
 name="key2"></a>part of a consultant&#039;s stock-in-trade,
and pictures too.   One of my favourites satirical sites, now
sadly defunct, was <a href="www.satirewire.com?PHPSESSID=729c379b4a252beb2a957d0645e82397&PHPSESSID=729c379b4a252beb2a957d0645e82397&PHPSESSID=729c379b4a252beb2a957d0645e82397">SatireWire</a>
which ran a series of bizarre and entertaining statistical charts like
this...<br>
<br>
<div style="text-align: center;"><big><big><span
 style="font-weight: bold;">Madrigals By Freshness</span></big></big><br>
</div>
<br>
<div style="text-align: center;"><img
 style="border: 1px solid ; width: 322px; height: 320px;"
 src="images/madrigals.gif" alt=""><br>
<br>
<div style="text-align: left;">... a hearty lampoon
of opaque and
confusing "Management by Cartoon" Powerpoint presentations
(one
step up, though, from "Management by In-flight Magazine" which is
significantly more dangerous).</div>
</div>
<br>
And of course every industry has its buzz-words and jargon, which can
be useful short-hand for many forms of communication, but often quite
poisonous when they leak into other places.  <br>
<blockquote><a name="key"></a>Note the use of
the word "key" in the preceding paragraph - a consultant-y sort of word
if ever
there was one, it means important, significant, stands out from the
crowd.  Non-key things are not interesting...now go back and
carry on reading <a href="#key2">here</a> </blockquote>
<br>
The <a
 href="http://www.computerweekly.com/blogs/tony_collins/2009/03/the-jargon-terms-council-leade.html#more">recent
attempt by the Local Government Association</a>
to proscribe some logofluvial jargon-words was a valiant attempt to
stop
etymological pollution in Local Government communication with the rest
of us.  I am certainly a fan of Plain English, and keeping
things
short and sweet with some sharp Anglo-Saxon monosyllables
replacing  loquacious logorrheic verbal peregrinations, but
equally a devotee of precision and conciseness which some longer words
can bring to a sentence, by conceptual elision, perhaps.  <br>
<br>
So I was interested to see some words on
the list that I have used myself and as have many of my colleagues.
 These are words from the consulting domain that do
have proper surgically precise and
correct meanings in the right hands, but indeed deadly in the
wrong.  Other words on the list would be posionous in any
context:<br>
<ul>
  <li>"<span style="font-weight: bold;">Baseline</span>"
is a word I know well that has meaning both in project
planning and also in procurement - in both areas being the
datum from which you measure some sort of progress or
achievement.</li>
  <li>"<span style="font-weight: bold;">Predictors
of Beaconicity</span>", however,  is never going to win
any
prizes for clarity....<span style="font-style: italic;">[there
are 1550 hits on Google for this
phrase, but I am overwhelmed by disinterest and will not clutter my
brain with vacuous garbology]</span></li>
</ul>
The list is also very good material for Buzz-word Bingo...<br>
<br>
And talking of words and in an interesting juxtaposition of neurons
firing, I noticed
that the BBC were having a Poetry Season.  Being a
self-professed
iconoclast and fact-based sort of person, I have a completely tin-ear
for poetry which is just a form of "talking funny" (in an unfunny
way, unlike puns).  <br>
<br>
So to finish, I have constructed a Boston grid attempting to make some
sense and classify some of the odder behaviours of my fellow
human,
viz....<br>
<br>
<table style="text-align: left; width: 481px; height: 358px;"
 border="3" cellpadding="2" cellspacing="0">
  <tbody>
    <tr>
      <th style="width: 106px; height: 164px; text-align: center;"><font
 size="+0">"Talking Funny"</font></th>
      <td style="width: 174px; height: 164px;">
      <ul>
        <li><font size="+0">Poets</font></li>
        <li><font size="+0">Committee meetings</font></li>
        <li><font size="+0">Consultants (some)</font></li>
      </ul>
      </td>
      <td style="width: 183px; height: 164px;">
      <ul>
        <li><font size="+0">Morris Dancers</font></li>
        <li><font size="+0">Mickey Mouse</font></li>
        <li><font size="+0">Street Mimes</font></li>
        <li><font size="+0">Opera Singers</font></li>
        <li><font size="+0">Michael Jackson</font></li>
        <li><font size="+0">Klingons</font></li>
      </ul>
      </td>
    </tr>
    <tr>
      <th style="width: 106px; height: 134px; text-align: center;"><font
 size="+1">Normal</font></th>
      <td style="width: 174px; height: 134px;">
      <ul>
        <li><font size="+0">Most people</font></li>
      </ul>
      </td>
      <td style="width: 183px; height: 134px;">
      <ul>
        <li><font size="+0">Cycle couriers</font></li>
        <li><font size="+0">Bee-keepers</font></li>
        <li><font size="+0">Sports-people (most)</font></li>
        <li><font size="+0">Customer service agents
in uniform</font></li>
        <li><font size="+0">Builders<br>
          </font></li>
      </ul>
      </td>
    </tr>
    <tr>
      <th style="width: 106px; height: 49px;"><font
 size="+0"></font></th>
      <th style="width: 174px; height: 49px; text-align: center;"><font
 size="+0">Normal</font></th>
      <th style="width: 183px; height: 49px; text-align: center;"><font
 size="+0">"Dressing Funny"</font></th>
    </tr>
  </tbody>
</table>
 ]]></description>
			<category>Opinion &amp; Humour</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry090528-020007</guid>
			<author>Andy Gueritz</author>
			<pubDate>Thu, 28 May 2009 01:00:07 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=09&amp;m=05&amp;entry=entry090528-020007</comments>
		</item>
		<item>
			<title>Phosphenes &amp; Palimpsests...</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry090420-222739</link>
			<description><![CDATA[About a year ago, I went though one of those few moments when I thought my normal powers of memory had somehow deserted me.  It was not really anything important I couldn&#039;t remember, just the word that describes the the lights you see when you squeeze your eyes tight shut. Like this... <br /><img src="images/Phosphene_artistic_depiction_(WikiMedia_Commons).gif" width="470" height="255" border="0" alt="" /> <br />So not very significant in the scheme of things: not one of the words I actually use very often in conversation or in Powerpoint presentations.  Just annoying, because the word was just lurking on the edge of my perception, out of reach.  But something that you can get a bit obsessed about when information normally falls to hand or mind quickly...<br /><br />So I Googled and Wiki&#039;d and all those searching jobs that normally count as work, and kept finding Tom, Nicole and Stanley and their film, and other flotsam and jetsam on the endless waves of Web surf.  <br /><br />But, eventually, I created a mega-whiz, sharp-as-a-scalpel, spot-on search string that gave me that Eureka moment...Ding!  <br /><br />The word I was looking for was &quot;<a href="http://en.wikipedia.org/wiki/Phosphene" target="_blank" >Phosphene</a>&quot;<br /><br />Mind you the Eureka moment was over quickly, as I came to that odd feeling that I had never known the word at all so how could I have semi-forgotten or demi-remembered it?  But let us not confuse the story with such technical plot twists and devices.<br /><br /> <blockquote>Palimpsest is another word a bit like Phosphene, but in reverse, I know what the letters say, but the meaning slips my mind (a reused bit of parchment, in fact).  It is however a word that I have read many times but never ever had the need to write down - until today.  It is definitely a clever Stephen Fry sort of a word, or maybe a Will Self word </blockquote> <br />I wrote &quot;normal powers of memory&quot; at the top of this piece, though we Jungian <b>I</b>s  &quot;enjoy&quot; the physical aspects of memory that are imposed by our brain chemitstry, being the dominant long acetylcholine pathway, compared the the short dopamine pathway of  <b>E</b>s out there. <br /><br />If you looked inside my head, it might look something like this...<br /><img src="images/Phosphene_artistic_depiction_(WikiMedia_Commons).gif" width="470" height="255" border="0" alt="" /><br />...but brighter and probably in colour.<br /><br />So I worked out many years ago that I should not waste my time remembering stuff, when a notebook works much better.  <br /><br />And so on into the Wonderful World of the Web, I have always found it useful to clip bits out and paste them into my digital scrapbook for longevity and to act as my long-term cyber memory.  I gave up on browser Favourites early, as they quickly became useless signposts to where information was no more.<br /><br />In my Adobe period, I printed bits of the Web to PDF files and stored them in a byzantine filing structure.  But, eventually I settled on Onfolio and paid some brass for a real product...and then Microsoft bought it and gave me back my money because they were giving it away free in the Windows Live toolbar...then to become a zombie, twilighting product.  The death knell was when they switched off the licensing servers last September.<br /><blockquote>RIP, Onfolio, you served me well</blockquote> <br />So I had to indulge in one of those distress-driven searches to find a new digital brain.  I tried Ultra-Recall which can import Onfolio collections, but has the user experience of a broken lift. I tried TopicScape but that felt like I was in Castle Wolfenstein or Jurassic Park (the &quot; <i>&#039;I know this, it&#039;s UNIX&#039; whilst looking at a mad graphical computerscape</i> &quot; moment), and a host of other paraphernalia and arcana.  <br /><br />So I have ended up with MacroPool&#039;s Web Research, which feels a bit like Onfolio...but German...so hopefully it will be most efficient.  We&#039;ll see...]]></description>
			<category>Technology in Business, People, Opinion &amp; Humour</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry090420-222739</guid>
			<author>Andy Gueritz</author>
			<pubDate>Mon, 20 Apr 2009 21:27:39 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=09&amp;m=04&amp;entry=entry090420-222739</comments>
		</item>
		<item>
			<title>Bedtime? Says Who?</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry090314-031657</link>
			<description><![CDATA[ Last week seemed to revolve around cars and driving, starting the week
with long distance trips (to Canterbury and Salisbury), then
fixing broken cars, a damaged engine undertray and nixed horns
from an unwarranted attack by a particularly vicious piece of traffic
calming, plus a petrol leak, culminating in thrashing my old M5 around
Cadwell Park on a track day on Friday (a good way to
end the week!).  <br>
<blockquote>Cadwell Park is mostly associated with bikers, but is
also quite
entertaining in a car, especially a tail-happy BMW - when I first
enquired about track day insurance
a while ago, the bod on the phone gave me a quote, and then when I
said it was Cadwell, they said, ah, and added another 50%!<br>
</blockquote>
<br>
Here is the old girl in her war paint...<br>
<br>
<div style="text-align: center;"><img
 style="width: 454px; height: 358px;"
 alt="Old girl in her warpaint after a day at Cadwell Park"
 src="images/M5.jpg"><br>
</div>
<br>
...none the worse for our trip into the bushes in the snow a few weeks
ago.<br>
<br>
In a mad moment of preparation before one of the long drives, we threw
out the rubbish bag from the back of the car.  I later got a
text from
home saying that we had just managed to recycle 28 empty Red Bull cans:
something of a record even for me.<br>
<br>
Quite coincidentally, I was idly running my eye over two piles of books
on the table in my study, all in the process of being read or passing
through to the
bookshelves...<br>
<br>
<div style="text-align: center;"><img
 style="width: 447px; height: 365px;" alt="Piles of books..."
 src="images/books.jpg"><br>
</div>
<br>
On the right is a workaday pile of business books that show some
current industry themes
(Semantic Web, Information Security, Agile IT Organisations..).
 The left-hand
pile, however, reveals my recent predeliction for
texts de-bunking
mumbo-jumbo in all its irrational varieties, and I wonder if, maybe,
this signals the
start of the slippery slope to becoming Grumpy?<br>
<blockquote>OK, Step forward, one and all, to tell me I&#039;m already
there... </blockquote>
<br>
Anyway, connecting Red Bull with
grumpiness in any form, whether caused by lack of sleep, or too
much
blood in my caffeine stream, I was particularly exercised last week by
an article in the paper - so, much so that I tore it out
and carried it in my wallet, waving it at people, and saying "Says
Who?".<br>
<br>
I have it here now and I am waving it at the screen in an
agitated way.  It is entitled "Night-owl
children ruin body clocks" from the Sunday Times, and the
first sentence reads <span style="font-style: italic;">"Children
who are allowed to stay up past their bedtime watching television or
playing on a computer are at risk of late-night sleeplessness for the
rest of their lives"</span>.  To me this is grade A
bunkum, as despite the strictest bed-times enforced by my parents, a
thin
gruel
of educational TV and definitely no computer games (not invented),
today I inhabit a nether-world of late nights, living in a time zone
that is somewhere about GMT - 2 ("Mid-Atlantic" according to Windows
clock) or GMT - 3  ("Montevideo/Buenos
Aires/Georgetown/Greenland").<br>
<blockquote>I recall a moment during an interview many years ago
with PWC
Management Consulting, walking around the offices taking in the
atmosphere. My escort said "We have hot-desking here, and starting
time is 9-30am" (how civilised, I thought), "but if you don&#039;t get in by
7am then you don&#039;t get a desk" (ho ho, st&ff that for a game of
soldiers, I thought)</blockquote>
<br>
Who are these mysterious people, "they" who dictate when we should
sleep and wake?  Who says what bedtime is
and should be?  In a world of the Internet, Digital TV and
24hour opening at Tesco who needs to have a set bedtime?
 Says Who?  Nanny? Granny? the NHS?<font size="1">
[see footnote]</font><br>
<br>
Alvin Toffler put his finger on this point in "Future Shock" many years
ago, when he commented on the transition from cock-crow, to factory
whistle and school bell - training us all to live, work and sleep to a
rhythm of coordinated factory production.  Be a good little
robot, and Thank Ford for the Brave New World. (OK, mixed literary
allusions there, I know)<br>
<br>
Well, ranting aside, I was pleased to see later in the week, another
article in the same domain, but this one said  <a
 href="http://www.telegraph.co.uk/education/secondaryeducation/4957918/Teenagers-improve-grades-with-a-lie-in.html">Teenagers
improve grades with a lie-in....</a>.    Unlike
Matter and anti-Matter which annihilate themselves in a E=MC<sup>2</sup>
sort of way when they get mixed together, News and anti-News stories
just sort of disappear with a slight "moo" and a whiff of fish.<br>
<br>
And so to bed...<br>
<br>
<font size="-2"><br>
<span style="font-style: italic;">[footnote: </span></font><font
 style="font-style: italic;" size="-2">the worrying
aspect is that the
article quotes the sort of statistics about insomnia, sleep-walking and
sleep-related breathing problems that some intellectually challenged
politician might seize on to force us all to go to bed at 8pm...for our
own good]</font>
 ]]></description>
			<category>People, News, Paranoia &amp; Mad World, Timeout</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry090314-031657</guid>
			<author>Andy Gueritz</author>
			<pubDate>Sat, 14 Mar 2009 03:16:57 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=09&amp;m=03&amp;entry=entry090314-031657</comments>
		</item>
		<item>
			<title>The Rule of 7</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry090226-221817</link>
			<description><![CDATA[ Being of a fairly rational turn of mind, I don&#039;t have much truck with
Numerology and similar horoscopological mumbo-jumbo, but I have, over
the years, observed that product development tends to have
difficulties around 7th major version of a piece of software, the
antithesis of the "lucky number 7".  This is not
a rigorously tested rule (it could be 5 or 6 or 7 or 8), but
something more of an intuition with some empirical
basis: rule or not, if it comes to pass for Microsoft, it does
not bode well for Windows 7. <br>
<blockquote>...well, not according to the entrails of this goat
that I have been using to
forecast the future of the global banking system, anyway...<br>
</blockquote>
<br>
A more robust, analytical explanation is that these difficulties are
some
manifestation of James Utterback theories about dynamics of innovation;
of product and process innovation and dominant designs...<br>
<br>
<img style="width: 448px; height: 258px;"
 alt="Three stages of innovation"
 src="images/Utterback_Three_Stages_of_Innovation.png"><br>
<br>
... maybe mixed with a bit of boredom, laziness, hubris, and less
rational, human things (lemma  <a
 href="http://www.sixhills-consulting.com/blog/index.php?entry=entry080320-010337">here</a>)<br>
<br>
Windows is moving from Vista (6), to version 7, and
so maybe it already had its bad moment.  However, it is
difficult to see how much more development can go into the product as
it is, at 28 years old, quite far down the right hand end of the
innovation curve, beyond the flush of youth (worrying about
its pension, and oooh, it is so chilly, let&#039;s turn the fire
up, and what are we having for lunch, i&#039;ve lost my teeth...)<br>
<blockquote><span style="font-weight: bold;">Exercise
for the reader:</span> try plotting where you think Windows 1.0,
3.1, 95, XP and Vista fit on the curve?
</blockquote>
<br>
Many of the other core information technologies we hold dear today are
also really quite ancient:
RDBMS, Word Processors, Spreadsheets, all dating from the 1970-80s.
 So what&#039;s new in the world, multi-touch, then, the much
touted new technology for Win 7, who needs it on a desktop, I ask
you? <br>
<blockquote>Don&#039;t get me going about Tom Cruise and Minority
Report - although I do still keep half an eye on developments in data
gloves...</blockquote>
<br>
There is a lot of talk of Cloud Computing and other exciting things,
but apart from the fact that it is, in the main, <span
 style="text-decoration: underline;">new applications</span>
that will drive up usage, not base technologies, there is an
interesting trend about where computing stuff actually happens, and
more of it is likely to
be happening in non-human places, and between consenting machines...<br>
<a
 href="http://harborresearch.com/AnnouncementRetrieve.aspx?ID=17927"><img
 style="border: 0px solid ; width: 451px; height: 295px;"
 alt="Intelligent Device Hierarchy, Source: Harbor Research"
 src="images/Intelligent_Device_Hierarchy.png"></a><br>
If these population estimates above are any way true, then only about
8% of connected devices
are human-type information appliances, the other 92% are
machine or devices that do things useful or mysterious - the balance is
tilted to the machines by the 50 billion cockroaches
in the
basement;  analogous to the rat statistic - you are never more
than six feet from one, but you may not know it...<br>
<br>
If you take this Machine-to-Machine (M2M) intelligent device view of
the world and mash it up with the Semantic Web & RDF
 - creating machine readable data on the web, and maybe, as a
by-product, defining the <span style="font-style: italic;">lingua
franca</span> so that machine can talk unto machine.<br>
<br>
So, if the washing machine says, <big><big><big><span
 style="font-weight: bold;">"I&#039;ll be back"</span></big></big></big>,
get the h*ll
out, Judgement Day is coming!<br>
<br>
<br>
 ]]></description>
			<category>Technology in Business, Strategy, News</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry090226-221817</guid>
			<author>Andy Gueritz</author>
			<pubDate>Thu, 26 Feb 2009 22:18:17 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=09&amp;m=02&amp;entry=entry090226-221817</comments>
		</item>
		<item>
			<title>Snow, What Snow?</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry090203-233816</link>
			<description><![CDATA[Confusing as ever, over the last couple of days, the Lincolnshire Wolds handed out another helping of its quixotic and capricious micro-climate.<br /><br />Whilst the rest of Britain wears a white overcoat, the skies over the Wolds looked like this...<br /> <img src="images/today_the_sky_looked_like_this.jpg" width="440" height="330" border="0" alt="" /> <br />...and the ground looked like this...<br /> <img src="images/the_ground_looked_like_this.jpg" width="430" height="323" border="0" alt="" /> <br />...ok, a little bit of snow, and it was slippery down the (unsalted) hill to town.  Indeed, the score on the journey out on Monday morning was:<br /> 
<UL>
<li>An oil lorry stuck in the mud/slush in the grass verge</li>
<li>An articulated grain lorry that had slid to a halt up the hill - being rescued by local farmer and tractor</li>
<li>one lady who had parked her car up the nice new Miss-Marple style finger posts</li>
<li>a couple of dainty wiggles and balletic sideways moves from the 4x4</li>
</UL>
 <br />But we made it past the place where, a couple of weeks ago, I took a 180 degree flip into the mud and bushes (rear wheel drive that time), on the ice-sheet provided kindly by Anglian Water who have never fixed the leak from the hill-top reservoir, and past the useless grit bin at the top of the hill.<br /> <blockquote>Isn&#039;t there some sense of completeness in the Cosmos, in the fact that Wikipedia has an entry on  <a href="http://en.wikipedia.org/wiki/Grit_bin" target="_blank" >grit bins</a> (with pictures).  Although  <a href="http://www.telegraph.co.uk/news/newstopics/howaboutthat/3850982/Teenager-who-gritted-paths-to-help-elderly-threatened-with-criminal-record.html" target="_blank" >this article</a>  and similar might give suggest some organisations have a rather more proprietorial attitude to their bins than Wackipedia might suggest...</blockquote> <br />The keener-eyed amongst you may be wondering about the pile of junk in the foreground - a legacy of last summer holiday. Unlike the sun-worshippers and other more conventional holidaymakers, I set myself the task of making a Pond Cam, to observe the comings and goings at the pond (and prove that I still &quot;cut it&quot; on a down and dirty bit of systems integration and soldering).  And here it is replete with wireless infra-red camera and solar panel...<br /> <img src="images/Pond_Cam_Mark_One.jpg" width="445" height="397" border="0" alt="" /> <br />Well it works (day and night), which was a good result, but not without its challenges, like the relatively short range of the wireless transmitter, so this coming year I might just take a few days off in the summer to IP-enable the pond to close down the distance.  Well, it is already mains-powered, so why not a little bit of powerline Ethernet, an IP Web-cam and some video streaming...<br /> <img src="images/The_IP_Enabled_pond.jpg" width="440" height="330" border="0" alt="" /> <br /> <blockquote>A bit of context here: It&#039;s a wildlife pond so is intended to look a bit scruffy, with bits of old rotting tree stumps (no suburban goldfish here), and it does the job very well!</blockquote> <br />Roll on summer (or the promised, but as yet unseen 15cm of snow).]]></description>
			<category>Timeout</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry090203-233816</guid>
			<author>Andy Gueritz</author>
			<pubDate>Tue, 03 Feb 2009 23:38:16 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=09&amp;m=02&amp;entry=entry090203-233816</comments>
		</item>
		<item>
			<title>Crunchy Octopus, with Pesto Sauce</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry090117-013009</link>
			<description><![CDATA[ Life, media-style, is normally quiet in the nether regions of
Lincolnshire, but having had an earthquake last year, it seems
that the papers are thirsting for more excitements from the
Wolds.  So we have started the year with an exciting story <a
 href="http://www.louthleader.co.uk/news/LATEST-Tentacle-UFO-mystery-deepens.4853104.jp">"Tentacled
Alien Destroys Wind Farm Generator"</a>, pictured below just
after the accident (a genuine photo, for sure)...<br>
<br>
<div style="text-align: center;"><img
 style="width: 336px; height: 197px;" alt=""
 src="images/Broken_Windmill.png"><br>
</div>
<br>
I have commented before about the impact of global warming, but I think
having an ocean-going octopus visiting now is rather premature, and in
fact any, extra-terrestrial cephalopods foolish enough to embrace a
windmill is going to end up as sushi.<br>
<br>
Of course, the alien story is a good way of diverting attention from
the otherwise suffocating Credit Crunch<br>
<blockquote>I was going to write something clever about
"interesting times" here
but when looking up the origin of the phrase it turns out that the
alleged curse has very little provenance - the quixotic and capricious
Wikipedia suggest it might be related to the proverb <span
 style="font-weight: bold;">"It&#039;s better to be a dog in a
peaceful time
than be a man in a chaotic period"</span> (<span class="extiw">&#23527;
&#28858;&#22826;&#24179;&#29356;&#65292;&#19981;&#20570;&#20098;
&#19990;&#20154;</span>; pinyin: níng wéi
tàipíng qu&#462;n, bù zuò
luànshì rén).</blockquote>
<br>
Bubbles are always predictable with 20:20 hindsight, and make a
nonsense of some of the great prognostications and punditry, when all
comes crashing to the ground.  Arthur C. Clarke summed up the
dangers of prophecy as <span
 style="font-weight: bold; font-style: italic;">Failure of
Imaginatio</span>n, and <span
 style="font-weight: bold; font-style: italic;">Failure of
Nerve</span>.  To which we could probably add <span
 style="font-weight: bold; font-style: italic;">Failure of
Intelligence</span> to make an unholy trinity.
 Intelligence comes in many forms of thinking process as well
as keeping a good look-out.  Previous major failures of
forecasting include the dot.com bust, of the prior forecasts for
commercial trends were spectacularly off:<br>
<div style="text-align: center;"><img
 style="width: 485px; height: 417px;"
 alt="Most of the world&#039;s B2B transactions would have been online by 2003 according to these forecasts"
 src="images/B2BLX.jpg"><br>
</div>
<br>
... and which also makes me think that, in the terms of control systems
theory, that the whole global commercial and financial system is large
and complex enough not to observable, let alone controllable (although
the jury is out as to whether it is quantum indeterminate).<br>
<br>
Which brings me to one of the classic, but flawed frameworks that are
often used in the crystal-ball gazing process: the <a
 href="http://www.mindtools.com/pages/article/newTMC_09.htm">PEST</a>
analysis which attempts to scan important trends in <strong>P</strong>olitical,
<strong>E</strong>conomic, <strong>S</strong>ocio-Cultural
and <strong>T</strong>echnological  domains.
 Variants posited include:<br>
<ul>
  <li class="bodytext">
    <p class="bodytext"
 style="margin-top: 2px; margin-bottom: 2px;"><font
 face="Arial, Helvetica, sans-serif"><strong>PESTLE/PESTEL
-</strong></font><font
 face="Arial, Helvetica, sans-serif"> Political, Economic,
Sociological, Technological, Legal, Environmental;</font></p>
  </li>
  <li class="bodytext">
    <p class="bodytext"
 style="margin-top: 2px; margin-bottom: 2px;"><font
 face="Arial, Helvetica, sans-serif"><strong>PESTLIED -
    </strong></font><font
 face="Arial, Helvetica, sans-serif">Political, Economic,
Social, Technological, Legal, International, Environmental, Demographic;</font></p>
  </li>
  <li class="bodytext">
    <p class="bodytext"
 style="margin-top: 2px; margin-bottom: 2px;"><font
 face="Arial, Helvetica, sans-serif"><strong>STEEPLE - </strong>Sociodemographic,
Technological, Economic, Environmental, Political, Legal, Ethical;</font></p>
  </li>
  <li class="bodytext">
    <p class="bodytext"
 style="margin-top: 2px; margin-bottom: 2px;"><strong><font
 face="Arial, Helvetica, sans-serif">SLEPT- </font></strong><font
 face="Arial, Helvetica, sans-serif">Social, Legal, Economic,
Political, Technological</font></p>
  </li>
  <li class="bodytext"><span style="font-weight: bold;">FARM:</span>
Feudal, Agricultural, Religious, Magical (for medieval lords, thanes
and serfs, etc..)</li>
</ul>
OK I made the last one up, but it demonstrates that PEST is a
rather basic cookie-cutter analytical tool, and certainly not <a
 href="http://en.wikipedia.org/wiki/MECE_principle">MECE</a>
 in its scope.  Inevitably, the framework you use for
forecasting is influenced by the current frame of reference and warps
the lens with which you look at and filter the trends.<br>
<br>
In the spirit of improvement, albeit strapping wings to a pig, I can
offer my own variant: PESTO.  The "O" stands for "Oh sh*t",
that category of all other things that we didn&#039;t think about in the
other four categories, or plain just aren&#039;t under the microscope, or
even do not yet exist, be imagined or people don&#039;t think can
happen, and so on.<br>
<blockquote>The <a
 href="http://en.wikipedia.org/wiki/Through_the_Looking-Glass">Red
Queen</a> trumps Karl Marx - change is constant and things always
move
on, become different. Change is, not dialectical, sorry Karl, you
backed the wrong horse.</blockquote>
<br>
The solutions to long term forecasting problems, is
to think/work in short cycles, and react/respond
quickly to keep up with the changes, and adapt to events as they arise.
 Be Agile!<br>
<br>
<div style="text-align: center;"><img
 style="width: 354px; height: 135px;"
 alt="We do have some nice sunsets here..."
 src="images/Sunsets.jpg"><br>
</div>
<blockquote><span style="font-weight: bold;">Postscript:</span>
I cannot finish without acknowledging the death of my Uncle
Edward in December, the last Gueritz of his generation, and remarkable
with it. You can read his story <a
 href="www.telegraph.co.uk/news/obituaries/4143616/Rear-Admiral-Teddy-Gueritz.html">here</a></blockquote>
<a
 href="www.telegraph.co.uk/news/obituaries/4143616/Rear-Admiral-Teddy-Gueritz.html"></a>
 ]]></description>
			<category>Strategy, People, Opinion &amp; Humour</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry090117-013009</guid>
			<author>Andy Gueritz</author>
			<pubDate>Sat, 17 Jan 2009 01:30:09 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=09&amp;m=01&amp;entry=entry090117-013009</comments>
		</item>
		<item>
			<title>GPS-enabled Road Pricing.  Hah!</title>
			<link>http://www.sixhills-consulting.com/blog/index.php?entry=entry081020-222228</link>
			<description><![CDATA[ I recently had  to to go to Kent at short notice, and
since
I was heading into relatively unknown territory on a long journey, I
zero&#039;d
my satnav trip details, a rare event.<br>
<br>
When I got home, I flipped to the trip detail screen and was tickled to
see this trip record shown below...<br>
<br>
<br>
<div style="text-align: center;"><img
 style="width: 440px; height: 266px;" alt=""
 src="images/was_it_a_Veyron.png"><br>
</div>
<br>
The distance looks right,  but behold,  my Max Speed
was
apparently 242 mph - <span style="font-style: italic;">was
I driving a Bugatti Veyron (top speed 258
mph)?</span>  -<span style="font-weight: bold;">
I think not!</span><br>
<br>
This makes you think about how useful is GPS data as the
foundation of
a national road pricing system  - the answer is probably in
chocolate teapot territory! <br>
<br>
Many people think that a satellite based road pricing system would work
roughly like this...<br>
<br>
<div style="text-align: center;"><img
 style="width: 450px; height: 299px;" alt=""
 src="images/Road_pricing_how_people_think_it_works.JPG"><br>
</div>
<br>
...with the satellites somehow detecting the position of your car and
then transmitting the data to the Big Computer that adds up the price
of the  the roads you have been sitting on, and then issuing
a bill.<br>
<br>
But of course the satellites don&#039;t detect the position of the car at
all, it is the Black Box in the car that does all the work, and so a
GPS-satellite based road pricing system would really work
something like this....<br>
<br>
<div style="text-align: center;"><img
 style="width: 450px; height: 327px;" alt=""
 src="images/Road_pricing_How_it_might_actually_work.png"><br>
</div>
<br>
...with the car working out where it thinks it is, and then (somehow,
by mobile phone, maybe)
sending the data to the Big Computer that...well, you get the picture,
don&#039;t you...<br>
<br>
If such a system were built, then once people twig the way
things work, the little Black Boxes will be wearing tin-foil hats - to
block the incoming satellite signal, and then to stop the mobile phone
signal going out; result: No road travel data = no payment. <br>
<br>
 So the Power-That-Be would have design some sort of method of
enforcement.  What better way than using the Automatic Number
Plate Recognition (ANPR) cameras that are sprouting all over
the place.  <br>
<br>
All you need to do is cross-relate the journey data received from the
in-car black boxes with the location of sightings according to
the cameras.   The system would look something like
this...<br>
<br>
<div style="text-align: center;"><img
 style="width: 450px; height: 364px;" alt=""
 src="images/Road_pricing_How_it_might_be_enforced.png"><br>
</div>
<br>
<br>
Thinking a bit harder than maybe my satnav did, then you can imagine
many points of error:<br>
<ul>
  <li>confused satnav systems</li>
  <li>lost distances travelled in tunnels, city canyons, and
inside little tin foil hats </li>
  <li>black box failures, including maybe "failures" induced by
sharp, stabbling screwdrivers</li>
  <li>failed/partial uploads of trip records</li>
  <li>misrecognised number plates</li>
  <li>cars and drivers missing from the database</li>
  <li>and more...</li>
</ul>
Aaaaaaaaaagh, a merry feast of error compounding upon error, a
veritable panoply of tainted data, a concatenation of absurdity!
 <br>
<br>
Multiplying up the error probabilities in this ordure-filled pipeline, and you will get a success probability in the
mid-seventies percent.   Not good...
<blockquote>I have previously mentioned the risk
profile of Government IT projects so I won&#039;t bang that particular drum
again here, but you can always look <a
 href="http://www.sixhills-consulting.com/blog/index.php?entry=entry080320-010337">here</a>
to remind yourself...</blockquote>
<br>
My trip would have earned me about 18-points on my licence, a big fine,
a 5-year ban,
and probably 6 months in chokey for apparently travelling at 182 mph
faster than the National Speed limit.  <br>
<br>
So if/when we end up with a GPS-powered road pricing system, expect the
worst!<br>
<blockquote> <span style="font-weight: bold;">Footnote:
 </span>the charming and naively executed diagrams in
this post where brought to you courtesy of a DigiScribble pen.
 It calls itself " The Mobile Digital Note-Taker", but using
it underlined for me the fatal flaw of all write-only
devices...you can&#039;t see what it thinks you wrote until you upload - too
late, way too late<br>
</blockquote>
 ]]></description>
			<category>Mobile, Opinion &amp; Humour, Paranoia &amp; Mad World</category>
			<guid isPermaLink="true">http://www.sixhills-consulting.com/blog/index.php?entry=entry081020-222228</guid>
			<author>Andy Gueritz</author>
			<pubDate>Mon, 20 Oct 2008 21:22:28 GMT</pubDate>
			<comments>http://www.sixhills-consulting.com/blog/comments.php?y=08&amp;m=10&amp;entry=entry081020-222228</comments>
		</item>
	</channel>
</rss>

