I have been away from my desk quite a lot recently cavorting around the motorways of England, racking up the miles on my poor hard-worked steed, but now I have a few minutes to sit down and pass on an interesting observation....

Just a momentary tangent before we head into the main meat, so to speak, there is another blog post that I have been meaning to write about Broadband Britain, Cloud Computing, the Innovators Dilemma, passing by the new statistic that the number of of old people in the UK now exceeds the number of young, and arriving finally at some as yet unthought pithy comment about Silver [read, Grey] Surfers. However, it is really just an excuse to create a comic juxtaposition alluding to the alleged practice of North American ethnic peoples (no longer Eskimo) to abandon their old folk on ice floes, whereas I have observed over the long miles I have travelled in the last few months that we British seem to abandon them at Cherwell Valley Services on the M40...so lets move on

Anyway, my recent revelation is related to this framework below plucked from the world of transformation consulting and change management as relayed to me some years ago by one of my erstwhile consulting chums.  The blobs relate to managing communication with people during significant changes on three dimensions: Rational, Political and Emotional.


The 'sweet spot' is in the centre when all communications are most compelling as they appeal to all these three.

Coincidentally, whilst  trying to be a useful parent and reviewing a Classics essay, I prodded Google about some topic to draw back the veil of my ignorance on such topics and it popped up with Aristotle's three modes of persuasion

• ήθος - Ethos
• λόγος - Logos
• πάθος - Pathos

Thus, in seasonal form...



Whilst equating Ethos to the Political dimension somewhat turns my stomach when I think of the more venal and self-aggrandising aspects of the political world, the three blobs of the R...P...E model are a pretty good match for what Aristotle laid down.

So there you go....

About a year ago, I went though one of those few moments when I thought my normal powers of memory had somehow deserted me. It was not really anything important I couldn't remember, just the word that describes the the lights you see when you squeeze your eyes tight shut. Like this...

So not very significant in the scheme of things: not one of the words I actually use very often in conversation or in Powerpoint presentations. Just annoying, because the word was just lurking on the edge of my perception, out of reach. But something that you can get a bit obsessed about when information normally falls to hand or mind quickly...

So I Googled and Wiki'd and all those searching jobs that normally count as work, and kept finding Tom, Nicole and Stanley and their film, and other flotsam and jetsam on the endless waves of Web surf.

But, eventually, I created a mega-whiz, sharp-as-a-scalpel, spot-on search string that gave me that Eureka moment...Ding!

The word I was looking for was "Phosphene"

Mind you the Eureka moment was over quickly, as I came to that odd feeling that I had never known the word at all so how could I have semi-forgotten or demi-remembered it? But let us not confuse the story with such technical plot twists and devices.

Palimpsest is another word a bit like Phosphene, but in reverse, I know what the letters say, but the meaning slips my mind (a reused bit of parchment, in fact). It is however a word that I have read many times but never ever had the need to write down - until today. It is definitely a clever Stephen Fry sort of a word, or maybe a Will Self word

I wrote "normal powers of memory" at the top of this piece, though we Jungian Is "enjoy" the physical aspects of memory that are imposed by our brain chemitstry, being the dominant long acetylcholine pathway, compared the the short dopamine pathway of Es out there.

If you looked inside my head, it might look something like this...

...but brighter and probably in colour.

So I worked out many years ago that I should not waste my time remembering stuff, when a notebook works much better.

And so on into the Wonderful World of the Web, I have always found it useful to clip bits out and paste them into my digital scrapbook for longevity and to act as my long-term cyber memory. I gave up on browser Favourites early, as they quickly became useless signposts to where information was no more.

In my Adobe period, I printed bits of the Web to PDF files and stored them in a byzantine filing structure. But, eventually I settled on Onfolio and paid some brass for a real product...and then Microsoft bought it and gave me back my money because they were giving it away free in the Windows Live toolbar...then to become a zombie, twilighting product. The death knell was when they switched off the licensing servers last September.

RIP, Onfolio, you served me well

So I had to indulge in one of those distress-driven searches to find a new digital brain. I tried Ultra-Recall which can import Onfolio collections, but has the user experience of a broken lift. I tried TopicScape but that felt like I was in Castle Wolfenstein or Jurassic Park (the " 'I know this, it's UNIX' whilst looking at a mad graphical computerscape " moment), and a host of other paraphernalia and arcana.

So I have ended up with MacroPool's Web Research, which feels a bit like Onfolio...but German...so hopefully it will be most efficient. We'll see...

Last week seemed to revolve around cars and driving, starting the week with long distance trips (to Canterbury and Salisbury), then fixing broken cars, a damaged engine undertray and nixed horns from an unwarranted attack by a particularly vicious piece of traffic calming, plus a petrol leak, culminating in thrashing my old M5 around Cadwell Park on a track day on Friday (a good way to end the week!).  

Cadwell Park is mostly associated with bikers, but is also quite entertaining in a car, especially a tail-happy BMW - when I first enquired about track day insurance a while ago, the bod on the phone gave me a quote, and then when I said it was Cadwell, they said, ah, and added another 50%!

Here is the old girl in her war paint...


...none the worse for our trip into the bushes in the snow a few weeks ago.

In a mad moment of preparation before one of the long drives, we threw out the rubbish bag from the back of the car.  I later got a text from home saying that we had just managed to recycle 28 empty Red Bull cans: something of a record even for me.

Quite coincidentally, I was idly running my eye over two piles of books on the table in my study, all in the process of being read or passing through to the bookshelves...


On the right is a workaday pile of business books that show some current industry themes (Semantic Web, Information Security, Agile IT Organisations..).  The left-hand pile, however, reveals my recent predeliction for texts de-bunking mumbo-jumbo in all its irrational varieties, and I wonder if, maybe, this signals the start of the slippery slope to becoming Grumpy?

OK, Step forward, one and all, to tell me I'm already there...

Anyway, connecting Red Bull with grumpiness in any form, whether caused by lack of sleep, or too much blood in my caffeine stream, I was particularly exercised last week by an article in the paper - so, much so that I tore it out and carried it in my wallet, waving it at people, and saying "Says Who?".

I have it here now and I am waving it at the screen in an agitated way.  It is entitled "Night-owl children ruin body clocks" from the Sunday Times, and the first sentence reads "Children who are allowed to stay up past their bedtime watching television or playing on a computer are at risk of late-night sleeplessness for the rest of their lives".  To me this is grade A bunkum, as despite the strictest bed-times enforced by my parents, a thin gruel of educational TV and definitely no computer games (not invented), today I inhabit a nether-world of late nights, living in a time zone that is somewhere about GMT - 2 ("Mid-Atlantic" according to Windows clock) or GMT - 3  ("Montevideo/Buenos Aires/Georgetown/Greenland").

I recall a moment during an interview many years ago with PWC Management Consulting, walking around the offices taking in the atmosphere. My escort said "We have hot-desking here, and starting time is 9-30am" (how civilised, I thought), "but if you don't get in by 7am then you don't get a desk" (ho ho, st&ff that for a game of soldiers, I thought)

Who are these mysterious people, "they" who dictate when we should sleep and wake? Who says what bedtime is and should be?  In a world of the Internet, Digital TV and 24hour opening at Tesco who needs to have a set bedtime?  Says Who?  Nanny? Granny? the NHS? [see footnote]

Alvin Toffler put his finger on this point in "Future Shock" many years ago, when he commented on the transition from cock-crow, to factory whistle and school bell - training us all to live, work and sleep to a rhythm of coordinated factory production.  Be a good little robot, and Thank Ford for the Brave New World. (OK, mixed literary allusions there, I know)

Well, ranting aside, I was pleased to see later in the week, another article in the same domain, but this one said  Teenagers improve grades with a lie-in.....    Unlike Matter and anti-Matter which annihilate themselves in a E=MC² sort of way when they get mixed together, News and anti-News stories just sort of disappear with a slight "moo" and a whiff of fish.

And so to bed...


[footnote: the worrying aspect is that the article quotes the sort of statistics about insomnia, sleep-walking and sleep-related breathing problems that some intellectually challenged politician might seize on to force us all to go to bed at 8pm...for our own good]

Life, media-style, is normally quiet in the nether regions of Lincolnshire, but having had an earthquake last year, it seems that the papers are thirsting for more excitements from the Wolds.  So we have started the year with an exciting story "Tentacled Alien Destroys Wind Farm Generator", pictured below just after the accident (a genuine photo, for sure)...


I have commented before about the impact of global warming, but I think having an ocean-going octopus visiting now is rather premature, and in fact any, extra-terrestrial cephalopods foolish enough to embrace a windmill is going to end up as sushi.

Of course, the alien story is a good way of diverting attention from the otherwise suffocating Credit Crunch

I was going to write something clever about "interesting times" here but when looking up the origin of the phrase it turns out that the alleged curse has very little provenance - the quixotic and capricious Wikipedia suggest it might be related to the proverb "It's better to be a dog in a peaceful time than be a man in a chaotic period" (寧 為太平犬，不做亂 世人; pinyin: níng wéi tàipíng quǎn, bù zuò luànshì rén).

Bubbles are always predictable with 20:20 hindsight, and make a nonsense of some of the great prognostications and punditry, when all comes crashing to the ground.  Arthur C. Clarke summed up the dangers of prophecy as Failure of Imagination, and Failure of Nerve.  To which we could probably add Failure of Intelligence to make an unholy trinity.  Intelligence comes in many forms of thinking process as well as keeping a good look-out.  Previous major failures of forecasting include the dot.com bust, of the prior forecasts for commercial trends were spectacularly off:

... and which also makes me think that, in the terms of control systems theory, that the whole global commercial and financial system is large and complex enough not to observable, let alone controllable (although the jury is out as to whether it is quantum indeterminate).

Which brings me to one of the classic, but flawed frameworks that are often used in the crystal-ball gazing process: the PEST analysis which attempts to scan important trends in Political, Economic, Socio-Cultural and Technological  domains.  Variants posited include:

• PESTLE/PESTEL - Political, Economic, Sociological, Technological, Legal, Environmental;

• PESTLIED - Political, Economic, Social, Technological, Legal, International, Environmental, Demographic;

• STEEPLE - Sociodemographic, Technological, Economic, Environmental, Political, Legal, Ethical;

• SLEPT- Social, Legal, Economic, Political, Technological

• FARM: Feudal, Agricultural, Religious, Magical (for medieval lords, thanes and serfs, etc..)

OK I made the last one up, but it demonstrates that PEST is a rather basic cookie-cutter analytical tool, and certainly not MECE  in its scope.  Inevitably, the framework you use for forecasting is influenced by the current frame of reference and warps the lens with which you look at and filter the trends.

In the spirit of improvement, albeit strapping wings to a pig, I can offer my own variant: PESTO.  The "O" stands for "Oh sh*t", that category of all other things that we didn't think about in the other four categories, or plain just aren't under the microscope, or even do not yet exist, be imagined or people don't think can happen, and so on.

The Red Queen trumps Karl Marx - change is constant and things always move on, become different. Change is, not dialectical, sorry Karl, you backed the wrong horse.

The solutions to long term forecasting problems, is to think/work in short cycles, and react/respond quickly to keep up with the changes, and adapt to events as they arise.  Be Agile!

Postscript: I cannot finish without acknowledging the death of my Uncle Edward in December, the last Gueritz of his generation, and remarkable with it. You can read his story here

The world of Information Technology overflows with its arcane jargon and acronyms, but it is by no means, the sole offender of creating inpenetrable and mysterious language.

I was recently driving along and saw this displayed on the dot-matrix on the back of a bus...



...and whilst admiring the rendition of the letters on the display and pondering dot densities and the like, I then spent precious minutes attempting to work out what it was actually trying to say, and where was the bus going?

There is a lot of talk about reducing street clutter at one moment, and then, again, increasing confusion within the driver's mind to make them slow down

coincidentally, Hans Monderman , the proponent of "Shared Space", died earlier this year, but that is another tangent

but this new FLA certainly did the latter, and none of the former for me!

As I overtook and looked in my mirror, Eureka, the bus was heading for the depot, and proudly displaying "Sorry, Not In Service" on the long display at the front.

Yes, the transport types have invented a new word-thing and foisted on us unsuspecting general public who really didn't need it and shouldn't be spending our time working out what it means. This particular word-thing should really only be used amongst consenting transport types and anoraks, and I don't really mind if the bus people use it as a verb,

"OK, guys, we'll SNIS this bus and bring on the relief"

just as long as they don't do it in front of the children.

In my humble opinion, this display below would have worked better, and would probably have meant more to a large part of the world that uses the Roman alphabet...